Terms and Conditions
Welcome to KAICO Online Tyres. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website.
1. General Information
1.1. KAICO Online Tyres provides an online platform for purchasing tyres and related products. These Terms and Conditions govern your use of the website and the purchase of products.
1.2. We reserve the right to modify these Terms and Conditions at any time. Changes will be effective when posted on this page, and your continued use of the website constitutes acceptance of the revised terms.
2. Products and Pricing
2.1. Product Descriptions
We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on the website is error-free or complete.
2.2. Pricing
All prices are listed in Kuwaiti Dinars (KWD) and are subject to change without notice. We make every effort to ensure that prices are accurate, but errors may occur. If a product is listed at an incorrect price, we reserve the right to cancel the order or contact you for confirmation.
2.3. Availability
Product availability is subject to change. We reserve the right to limit quantities and discontinue products without prior notice.
3. Ordering and Payment
3.1. Order Process
To place an order, select the products you wish to purchase, add them to your cart, and proceed to checkout. Provide the required shipping and payment information to complete your purchase.
3.2. Payment Methods
We accept various payment methods, including credit/debit cards and online bank transfers. Payment must be made in full before products are shipped.
3.3. Order Confirmation
You will receive an order confirmation via email once your order is successfully placed. This confirmation will include details of your purchase and tracking information for shipped orders.
4. Shipping and Delivery
4.1. Shipping Policy
We offer shipping within Kuwait. Delivery times are typically 2-3 business days depending on your location. Shipping costs are calculated at checkout based on the delivery address and order size.
4.2. Delivery Issues
If you experience any issues with delivery, such as delays or missing items, please contact us immediately at info@kaico.com.kw or +965 2226 2228.
4.3. Title and Risk
Title and risk of loss for the products pass to you upon delivery. We are not responsible for any damage or loss that occurs after the delivery has been completed.
5. Returns and Refunds
5.1. Return Policy
We accept returns within 14 days of delivery for unused, unmounted tyres in their original condition. Please refer to our Refund and Returns Policy for detailed procedures.
5.2. Refunds
Refunds will be processed to your original payment method within 7-10 business days after we receive and inspect the returned items.
5.3. Exchanges
We do not offer direct exchanges. If you need a different tyre, you must return the original item and place a new order.
6. Warranty
6.1. Manufacturer’s Warranty
Tyres sold on KAICO Online Tyres come with the manufacturer’s warranty. Warranty terms vary by brand and product. Refer to the product details or contact us for warranty information.
6.2. Warranty Claims
For warranty claims, contact us at info@kaico.com.kw. We will assist with the process according to the manufacturer’s terms.
7. Intellectual Property
7.1. Ownership
All content on our website, including text, images, logos, and trademarks, is the property of KAICO Online Tyres or its licensors. You may not use, reproduce, or distribute any content without our express written permission.
8. Limitation of Liability
8.1. No Warranty
Our website and products are provided “as is” without any warranties of any kind, either express or implied. We do not warrant that our website will be error-free or that access will be uninterrupted.
8.2. Limitation of Liability
To the fullest extent permitted by law, KAICO Online Tyres is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or purchase of products.
9. Indemnification
You agree to indemnify and hold harmless KAICO Online Tyres, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the website or violation of these Terms and Conditions.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Kuwait. Any disputes arising from these terms shall be resolved exclusively in the courts located in Kuwait.
11. Termination
We reserve the right to terminate or suspend your access to the website at our sole discretion, without notice, for any reason, including if you breach these Terms and Conditions.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us: Contact Us
By using our website and making purchases, you agree to these Terms and Conditions. We reserve the right to amend these terms at any time, and such changes will be effective upon posting on our website.