Frequently Asked Questions (FAQs)

We offer a wide selection of tyres for different vehicle types, including passenger cars, SUVs, trucks, and commercial vehicles. Our range includes top tyre brands and various categories like all-season, summer, winter, and performance tyres.

You can use our Tyre Finder Tool(Search Bar) on the website. Simply enter your vehicle’s make, model, and year, or the tyre size from your current tyres, and we will show you the compatible options.

Yes, all tyres sold on KAICO Online Tyres are 100% genuine, sourced directly from trusted manufacturers and authorized distributors.

You can place an order by following these steps:

1. Browse the tyres and select the ones that suit your vehicle.
2. Add them to your cart.
3. Proceed to checkout, fill in your shipping and payment details, and confirm the order.

We accept various payment methods, including:

• Debit/Credit Cards (Knet, Visa, MasterCard)
• Cash on Delivery (COD)

Delivery usually takes 2-3 business days depending on your location in Kuwait. You will receive a confirmation email with tracking details once your tyres have been shipped.

Yes, you can cancel your order within 24 hours of placing it. Contact our customer service team as soon as possible at info@kaico.com.kw or (+965) 2226 2228 to process the cancellation. If your order has already been shipped, you may need to follow the returns process.

We accept returns within 14 days of delivery, provided the tyres are unused, unmounted, and in their original condition. Please see our Refund and Returns Policy for more details.

If you receive damaged or incorrect tyres, please contact us immediately at info@kaico.com.kw or (+965) 2226 2228 within 48 hours of delivery. We will arrange for a return and replacement at no additional cost to you.

Currently, we do not offer in-house installation services. However, we can recommend trusted tyre installation partners near your location, or you can take your tyres to any professional tyre installation center.

Yes, once your tyres have been shipped, you will receive a tracking number via email, allowing you to track the delivery status of your order online.

All tyres sold on KAICO Online Tyres come with the manufacturer’s warranty. Warranty terms may vary depending on the tyre brand and type. For specific warranty information, refer to the product details or contact our support team.

You can reach us via:

• Email: info@kaico.com.kw
• Phone: (+965) 2226 2228 Our customer support team is available 8:00 am – 9:30 pm, ready to assist you with any inquiries or concerns.

Yes, we offer bulk purchasing options for businesses. Please contact our sales team at info@kaico.com.kw or call us at (+965) 2226 2228 for more information and to discuss your requirements.