Privacy Policy

At KAICO Online Tyres, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

By using our website, you agree to the practices outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our website.

1. Information We Collect

We collect personal information that you voluntarily provide when interacting with our website and making purchases. This includes:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (handled securely via third-party processors)

1.2 Automatically Collected Information

When you use our website, we may automatically collect certain information through cookies and other tracking technologies, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on our website
  • Device type (e.g., desktop, mobile)
  • Cookies (see section 5)

This data helps us improve our website functionality, user experience, and customer service.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

  • To process orders and deliver tyres and other products
  • To communicate with you regarding your orders, refunds, or product inquiries
  • To provide customer service and support
  • To improve our website and user experience based on your preferences
  • To send marketing and promotional emails, if you opt-in (you can unsubscribe at any time)
  • To prevent fraud and ensure the security of transactions

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers in the following cases:

  • Service providers: We work with third-party providers (e.g., payment processors, shipping companies) to process transactions and fulfill orders.
  • Legal compliance: We may disclose personal information if required by law, such as responding to a legal request or protecting our rights.
  • Business transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owners.

All third parties with whom we share data are required to comply with this Privacy Policy and adhere to applicable data protection laws.

4. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it, including SSL encryption for transactions and secure payment processing.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize your browser and remember information such as login details or items in your shopping cart.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of certain features on our website.

6. Retention of Data

We retain your personal data for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

You can request the deletion of your personal information by contacting us, and we will process your request according to applicable laws.

7. Your Rights

You have the following rights regarding your personal information:

  • Access and update: You can access and update your personal information at any time by logging into your account or contacting our support team.
  • Request deletion: You may request the deletion of your personal information, subject to legal obligations.
  • Opt-out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in our marketing emails.
  • Withdraw consent: If you have given us consent to use your information, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@kaico.com.kw.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the updated Effective Date. We recommend reviewing this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: Contact Us

By using our website, you agree to the collection and use of your personal information as described in this Privacy Policy.